CUSTOMER – Macsteel Service Centres

YEAR – 2005

SOLUTION PROVIDED – VXL ‘Itona’ thin clients

CHALLENGES FACED BY THE CUSTOMER –
As a organisation operating from 68 separate locations, the company faced a number of challenges regarding the efficient dissemination of information to the point of need. Initially a WAN infrastructure was created with desktop PC’s at the remote sites linking back to the head office mainframe. However, the large number of PC’s deployed created significant I.T. management and support issues as well as being a target for thieves.

BENEFITS THE CUSTOMER GAINED –
In the end, the VXL Itona was a clear winner. “The unit is reasonably priced, has no moving parts and uses far less power than a PC”. The VXL Itona units are configured at Macsteel HQ and shipped to the various locations throughout the country. There it is a simple “plug & play” operation for the local staff. “There is no need for an army of people to sort things out”.
The rollout of VXL Itona’s to Macsteel began in 2005 and they replaced the PC’s when they reached their planned end of life. To date nearly 800 VXL Itona desktops have been deployed throughout the organisation, with the assistance of Open Architecture Systems, providing Citrix design and support services to Macsteel and supplied by VXL’s South African Distributor, IT Wise.

CUSTOMER – Trident Corporation Ltd

YEAR – 2013

SOLUTION PROVIDED –
VXL Thin Clients
Quantity: 100

CHALLENGES FACED BY THE CUSTOMER –
Trident Corporation Ltd required low maintenance and rugged PC for using ERP in the manufacturing area. As it is an Industrial environment, high heat, Dust and Humidity needs a rugged machine. Also they had a target to reduce the Total cost of Ownership. During our multiple discussions and further proof of concept we initially gave VXL model Itona C00 X1 F7R6 XP in year 2013. These were Windows XP embedded thin clients. These are mainly used to connect to Microsoft Remote desktop services to give a virtual desktop to the user. Trident went for windows embedded instead of Linux embedded as in case of disconnection from server, user can work locally on the windows thin client. Later we provided VXL THIN CLIENT TC6526-F9R7 WES with Latest windows embedded 2009 OS for the same requirement.

BENEFITS THE CUSTOMER GAINED –
Reduced Downtime of the machines in the factory environment, lower maintenance and Lower Total cost of Ownership.

CUSTOMER – Motherson Automotive Technologies and Engineering

YEAR – 2015

SOLUTION PROVIDED –
Vxl Thin Clients
Quantity: 400

CHALLENGES FACED BY THE CUSTOMER –
MATE was using PC’s for ERP in the manufacturing area. As it is an Industrial environment, high heat, Dust and Humidity needs a rugged machine. Also they had a target to reduce the Total cost of Ownership. With VXL TC K64F7R5, Linux embedded we provided a solution on Microsoft Remote desktop services using which they further connect to Citrix to access their applications.

BENEFITS THE CUSTOMER GAINED –
Reduced Downtime of the machines in the factory environment, lower maintenance and Lower Total cost of Ownership.

SMC Pneumatics (India) Pvt Ltd

YEAR –2013, 2014, 2015

SOLUTION PROVIDED –

VXL Thin Clients

Quantity: 150

CHALLENGES FACED BY THE CUSTOMER –

SMC required low maintenance and rugged PC for using ERP in the manufacturing area. As it is an Industrial environment, high heat, Dust and Humidity needs a rugged machine. Also they had a target to reduce the Total cost of Ownership. We initially Gave VXL model Itona Doos L5 F5R6VXL in year 2013 and Later smaller size device with lower power consumption VXL model TC K64F7R5 was provided. Both units were Linux embedded which further connect to Microsoft Remote desktop services to give a virtual desktop to the user.

BENEFITS THE CUSTOMER GAINED –

Reduced Downtime of the machines in the factory environment, lower maintenance and Lower Total cost of Ownership.

Sahu Exports

YEAR –2012

SOLUTION PROVIDED –

Microsoft Windows Software

Quantity: 60

CHALLENGES FACED BY THE CUSTOMER –

Problems and issues faced by customer with the software:

• Incorrect and ineffective data edits.
• Implementation of business rules.
• Inadequate software performance.
• Inconsistent processing.
• Difficult to maintain and understand.
• Unauthorized access and inadequate security controls.

BENEFITS THE CUSTOMER GAINED –

Benefits with the Microsoft software:

• Improved efficiency.
• Improved customer service.
• Better management of the business.
• Provides better security and no spying on users.
• No lock-in standards.
• User-oriented.

CUSTOMER – Mazak Corporation

YEAR – 2016

SOLUTION PROVIDED – Cisco Connected Machines solution

CHALLENGES FACED BY THE CUSTOMER –
The main challenge is to help to enable connectivity for Mazak machines for predictive maintenance and Machine-as-a-Service business model.

BENEFITS THE CUSTOMER GAINED –
With the Cisco Connected Machines solution, Mazak’s SmartBox captures real-time manufacturing data and analytics from Mazak machines, which improves operating equipment efficiency (OEE) for their manufacturing customers. Digitizing the factory floor delivers greater uptime for Mazak customers by using Cisco IoT and analytics, bringing the first full fog-computing model to manufacturing.
They result in 17-20% improvement in productivity, 300% Internal Rate of Return and 10% increase in operating efficiency and predictive maintenance.

CUSTOMER – Daimler Trucks North America

YEAR – 2016

SOLUTION PROVIDED – Cisco wireless connectivity

CHALLENGES FACED BY THE CUSTOMER –
The goal was to not just refresh the network but also position the plant for the future, including creating a platform and foundation that can handle innovative manufacturing and shop floor applications including video and RFID.
They require -

• Deliver customized vehicles for customers better and faster
• Control costs by boosting manufacturing efficiency and uptime
• Improve agility and scalability to support future production needs


BENEFITS THE CUSTOMER GAINED –
DTNA can combine its IT and automation network environments in one secure, manageable, and converged environment. This combination brings better visibility and insight into manufacturing, so managers can understand how well processes are working, and make faster, better decisions.
The new network with software-defined networking (SDN) also supports remote troubleshooting and visibility. With mobile connectivity, employees can quickly connect with virtual experts from vendors and partners when a machine or piece of equipment needs repair or maintenance, minimizing downtime.
The network upgrade also puts Daimler in a position to improve its network security, including ironclad firewalls and intrusion prevention software that stops viruses, Trojan horses, and other malicious software that may attempt to infiltrate the enterprise.

CUSTOMER – Trident Corporation Ltd.

YEAR – 2013

SOLUTION PROVIDED –
Ruckus ZoneFlex WiFi
Quantity: 50

CHALLENGES FACED BY THE CUSTOMER –

• Unreliable wireless for handheld supply chain devices.
• Unreliable wireless for handheld inventory control PDAs.
• High capacity for dense client connectivity.
• High coverage for vast two million square foot manufacturing facility.
• Robust VoIP capabilities.

BENEFITS THE CUSTOMER GAINED –

• Up to four-fold increase in production line product scanning.
• Higher speed Wi-Fi data rates at longer ranges, eliminating many “Wi-Fi dead spots”.
• Improved quality and reliability of VOIP system.
• Entire manufacturing plant has coverage and capacity for their handheld supply chain inventory management devices.
• Handheld performance no longer an issue.
• Lowered cost of supply chain management.

Principle in abroad

Customer –The business enterprise

Industry type –manufacturing (engineering)

Solution provided –Netmagic’s cloud and services

Challenges faced by the customer

• The business enterprise was operating from a high-risk seismic zone and there was a possibility of disruption in business operations in case of the occurrence of a natural calamity due to its location.
• The enterprise wanted to set up a DR site to ensure business continuity even in the case of a disaster.

Solution provided

• Public Cloud (SimpliCloud)
• Cloud Storage (SimpliStor)
• Cloud Firewall and Load Balancer (SimpliNet)
• Physical Firewall
• Data Replication (CA ARCserve Replication software )

Benefits

• The business enterprise can now provision compute, storage and network resources on demand in REAL TIME
• A shift from CapEx to Opex model resulted in significant cost advantages for the enterprise
• The enterprise is assured of business continuity and an always available DR IT infrastructure to keep its business critical applications up and running even in the eventuality of a disaster

Principle in India

Customer –Consul India

Industry type –Manufacturing

Solution provided –Netmagic’s complete IT transformation

Challenges faced by the customer

• Wanted standardization of IT across the company and the group
• There was a need to consolidate Infrastructure that run the business and then chart way for next level of transformation at Consul India.
• Lack of a robust data center facility to take care of their future IT needs.
• People to manage an in - house data center was a challenge.

Solution provided

• Real Estate - to host full-rack Flex system from IBM
• Power and Cooling
• Bandwidth - 4 MBPS
• Managed Services
• Infrastructure managed services

Benefits

• High availability of IT infrastructure and 99.99% uptime ensuring always-on business, and improved customer experience with zero downtime
• Standardized IT environment
• Secured environment to run their business
• Data Center infrastructure setup that is reliable, robust, scalable and supported 24x7

Customer - Thermax

Industry type- Manufacturing

Solution provided – Accops HySecure

Challenges faced by the customer

• Needed secure access to business applications like ERP, CRM, Emails from branch offices, factories and when on-road.
• Needed a secure access method to allow vendors and consultants to have time bound access to specific applications with strong endpoint entry control.

Solution provided

• Accops Hysecure

Benefits

• Successfully delivering business applications securely to end users.
• The performance, simplicity and flexibility of HySecure solution has been the best among the competitive products.

Principle in India

Customer – Aditya Birla Group

Industry type – manufacturing

Solution provided – Accops HyDesk

Challenges faced by the customer

• Due to company factories’ extreme environment including heat, dust, chemical and humidity, desktops were not working efficiently.
• Could not find high quality, rugged devices for the factory environment

Solution provided

• Went for HyDesk to be very rugged devices
• Small form factor and with completely on board design with no fans and no cables.

Benefits

• The embedded design reduced the risk of the rust and plastic melting.
• The low power consuming HyDesk HY2000 device requires no cooling and can work in high temperatures.
• Integration with HyWorks ensured that the IT person does not need to visit each location to manage the virtual desktop or device configuration.

SAHU EXPORTS

YEAR -2012

SOLUTION PROVIDED -

Vxl Thin Clients

Quantity: 100

CHALLENGES FACED BY THE CUSTOMER -

Sahu Exports was is expansion phase in year and wanted a cost effective low failure machine for using ERP in the manufacturing area which has high heat, Dust and Humidity environment. With VXL ITONA 7C00-L2F5R5, and later Vxl TC D00S L5F5R6, both Linux embedded we provided a solution on Microsoft Remote desktop services using which they further connect to Microsoft Remote desktop services to give a virtual desktop to the user.

BENEFITS THE CUSTOMER GAINED –

Reduced Downtime of the machines in the factory environment, lower maintenance and Lower Total cost of Ownership.

Harvest Gold

YEAR –2013

SOLUTION PROVIDED –

Accops (Private Cloud): Secure remote access solution using HySecure

Number of license: 200

CHALLENGES FACED BY THE CUSTOMER –

Harvest has a India wide presence and requires access to their web based application (Sicon, VTM) and other corporate applications across India. They use Sicon and VTM as ERP and need to deliver it to end users (Depot). While accessing Web Based ERP Harvest used to faced lots of challenges like If the Primary gateway of any ERP goes down, they have to manually switch to secondary gateway and doing this process to multiple users was lengthy process. Control over internet was also a biggest challenge for end users. Before HySecure they were having Web filtering solution which slowed down their ERP.

The major challenges are:

• Security and Reliability
• Dependence
• On single gateway service

BENEFITS THE CUSTOMER GAINED –

• They protect the end users machine from Internet attacks and unwanted Internet access by user.
• User is allowed to access only the published applications configured by Harvest IT team on HySecure server and corporate network.
• Only secured and locked down end user machines can connect to the data center without creating point-to-point network or buying too costly MPLS network.

Principle in India

Customer –Hero Honda

Industry type –manufacturing

Solution provided –Cyberroam firewall

Challenges faced by the customer
Honda faced Internet access and security issues related to:

• Spam mails
• Malware attacks originating from mail and Web
• Web filtering
• Bandwidth choking
• Lack of Internet usage accountability led to malicious sites being surfed, which in turn infected the network with a host of spyware.

Solution provided

• Bought four cyberroam appliances
• One 250i Cyberoam UTM appliance for corporate office in New Delhi and one each for the production plants at Dharuhera and Gurgaon.
• deployed all the Cyberoam appliances in bridge mode


Benefits

• Cyberoam's anti spam feature effectively got rid of 9000 odd spam mails per day. The employees were pleasantly surprised to find spam-free inboxes.
• As spam disappeared, inter-office connectivity benefited greatly
• Bandwidth used to connect remote offices was also saved.
• Internet access is now productively focused.

SKH Metals ltd.

YEAR –2012

SOLUTION PROVIDED –

WatchGuard Firebox

Quantity: 12

CHALLENGES FACED BY THE CUSTOMER –

• Firewall OS software is outdated and no longer supported.
• Anyone on the Internet can access the firewall via unencrypted HTTP connections.
• Rules exist without logging which can be especially problematic for critical systems/services.
• Passwords are set to the default which creates every security problem imaginable, including accountability issues.

BENEFITS THE CUSTOMER GAINED –

• Implement of policies for different user group types which includes blocking of unproductive web pages and applications.
• Configuration of QOS policies for better utilization of the bandwidth and stops the wastage of the bandwidth.

Jay Ushin Limited

YEAR -2014

SOLUTION PROVIDED -

WatchGuard Firewall

Quantity: 8

CHALLENGES FACED BY THE CUSTOMER -

• Access to applications needs to be instantaneous.
• Need to monitor employee Internet usage so that bandwidth gets used only for business purposes.
• Wanted to set up their IT security policy and ensure that it was uniformly administered.

BENEFITS THE CUSTOMER GAINED –

• HA mode ensured uninterrupted connectivity and smooth failover from one appliance to the other.
• Bandwidth usage policies were created which helped in its effective utilization.
• Access was granted to visit authorized websites only.
• Centralized policy administration helped in uniform implementation of IT security policies.
• Centralized management ensured that all IT activities of employees could be monitored at the click of a button.

SKH Metals ltd.

YEAR –2012

SOLUTION PROVIDED –

WatchGuard Firebox

Quantity: 12

CHALLENGES FACED BY THE CUSTOMER –

• Firewall OS software is outdated and no longer supported.
• Anyone on the Internet can access the firewall via unencrypted HTTP connections.
• Rules exist without logging which can be especially problematic for critical systems/services.
• Passwords are set to the default which creates every security problem imaginable, including accountability issues.

BENEFITS THE CUSTOMER GAINED –

• Implement of policies for different user group types which includes blocking of unproductive web pages and applications.
• Configuration of QOS policies for better utilization of the bandwidth and stops the wastage of the bandwidth.

Jay Ushin Limited

YEAR -2014

SOLUTION PROVIDED -

WatchGuard Firewall

Quantity: 8

CHALLENGES FACED BY THE CUSTOMER -

• Access to applications needs to be instantaneous.
• Need to monitor employee Internet usage so that bandwidth gets used only for business purposes.
• Wanted to set up their IT security policy and ensure that it was uniformly administered.

BENEFITS THE CUSTOMER GAINED –

• HA mode ensured uninterrupted connectivity and smooth failover from one appliance to the other.
• Bandwidth usage policies were created which helped in its effective utilization.
• Access was granted to visit authorized websites only.
• Centralized policy administration helped in uniform implementation of IT security policies.
• Centralized management ensured that all IT activities of employees could be monitored at the click of a button.