CUSTOMER – Uniglobe Air Travel Bureau

YEAR – 2009

SOLUTION PROVIDED – ACT! By Sage CRM solution

CHALLENGES FACED BY THE CUSTOMER –
They were looking for a solution that could assist us in tracking detailed contact information including notes, history, customer communication and sales opportunities all tied to potential and existing customers for a complete integrated view. Also, they were looking for a mass mailing tool that could send personalized news letters to customers, giving complete analysis on the success rate of the campaign.

BENEFITS THE CUSTOMER GAINED –
ACT! by Sage is the #1 selling contact and customer management solution used effectively by more than 2.8 million users and over 43,000 additional corporate customers, including individual professionals, small business owners, corporate teams, and anyone who regularly works with contacts.
ACT! by Sage Premium is specifically designed to benefit larger teams of users with increased data sharing capabilities, group scheduling functionality, advanced opportunity tracking and customization capabilities, robust dashboards and reports, and multiple security levels.