Document Managemet System And Process Flow

Newgen Solutions for Shared Services

Newgen has delivered BPM-based solutions to SSCs across the world. Our breadth of capabilities, ability to integrate technology with business processes and proven implementation resulting in faster ROI makes us the natural choice as your SSC partner. Our SSC offerings enable you to bring operational excellence to your shared processes for optimal service, quality and cost. Newgen enables SSCs to achieve Operational Excellence by enabling top-line growth, while constantly driving down the costs and improving the quality of operations.

Newgen Solutions in Banking

Newgen delivers solutions to enable Financial Institutions to stay ahead of competition in today's fiercely competitive market. The approach adopted by Newgen is centralization of operations. Newgen Business Process Management (BPM) and Enterprise Content Management (ECM) solutions help to leverage existing business and legacy systems to meet the demands of the financial marketplace.

Benefits:

Operational Efficiency and Wider Reach
Cost Reduction
De-risked process to comply to Basel II norms
Enable the Bank to launch new product variants/ process variants through quick and economical changes in the Workflow layer, rather than in the core systems

Newgen Solutions in Insurance

Newgen provides integrated applications for claims processing, new policy issuance, policy owner servicing, agents commission management and customer query resolution. Our Solutions allow easy access to all customer and policy information, and combine workflows with a scalable collaborative knowledge management environment.

Newgen offers Process Automation Solutions across the following Lines-Of-Business (LOBs)

Medical
Motor
Life Insurance
Personal Accident
Marine Cargo

Core Focus Areas

Facilitates Standardization and Centralization of key processes across the organization
Reduces cost of Transaction-Based processes
Makes organizations Agile by enabling creation and modification of standardized process easily across organization
Provides immediate process insights through monitoring, tracking and auditing tools
Enables continuous process improvement
Enhances Operational Efficiencies through process optimization, cost analysis and process performance metrics
Integrates Seamlessly with existing third-party applications such as ERP and CRM
Enables Comprehensive Capabilities for regulatory compliance

About Newgen

Newgen Software Technologies Limited is a leading global provider of Business Process Management (BPM), Enterprise Content management (ECM) and Customer Communication Management, with a global footprint of 850 installations in over 45 countries with large, mission-critical solutions deployed at the world's leading Banks, Insurance firms, BPO's, Healthcare Organizations, Government, Telecom Companies & Shared Service Centers.

Newgen's Quality Systems are certified against ISO 9001:2008 and Information Security Standard, ISO 27001:2005. Newgen has been assessed at CMMi Level3.

Benefits from Newgen Solutions

Productivity Enhancement
Cost Reduction
Meeting Compliance Requirements
Process visibility
360-degree Business Activity Monitoring

Newgen Differentiators

Comprehensive Suite with strong Document Management, Imaging, Scanning, Records Management and BPM capabilities
Graphical Process Modeler empowering business users to take ownership of their business processes
Scalable for managing billions of documents
Strong Technical Capabilities
Certified Records Management to comply with regulatory and legal policies

Central Servers For Application Delivery

Mankind Pharma

YEAR –2017

SOLUTION PROVIDED –

Accops TSE

Number of License: 25

CHALLENGES FACED BY THE CUSTOMER –

Mankind Pharma had serious issue of access of SAP applications over a public Infrastructure from 3rd party devices like PCs, Android devices & other phones. There were serious issues of security & End Point consistency check for these devices.

BENEFITS THE CUSTOMER GAINED –

The IT team found Accops TSE to be a cost effective alternative to 2x,Citrix to deliver SAP B1 application delivery to its distributed user base. Accops also provides Mankind with a dedicated customer support, access ERP in their Android or IPhone and easy-to-use web-based management console.

MS Server Provides Better Hospital Management

Kosmos Superspeciality Hospital

YEAR – 2012

SOLUTION PROVIDED –

Microsoft Windows Software

Quantity: 30

CHALLENGES FACED BY THE CUSTOMER –

Software piracy (i.e. unauthorized possession, use or distribution of software) is highly damaging to the Hospital. Since the use of pirated versions of software it results in security breach, data loss or incompatibility, potentially harmful in environment of the Hospital. Minor problems like lack of security, inadequate software performance, and ineffective data audits were being faced by the staff of the Hospital. The most critical issues are:

Security and Privacy.
Interoperability and Information Exchange.
Data Management.
Asset & Supply Management

BENEFITS THE CUSTOMER GAINED –

The basic advantage of the software is, it supports all hospital operations, which helps you to keep a check on all the activities to be performed in the hospital. Benefits of the Software:

The software improves hospital administration.
Keeps a record of patience details and necessary information.
Improves data security.

ACCOPS Hyworks Provides Centralised Desktop Management

Principle in India

Customer – Rajeev Gandhi cancer institute

Industry type – Healthcare

Solution provided – Accops HyWork and HyDesk

Challenges faced by the customer

Wanted consolidated wanted desktop management spread across the hospital and research center.
Existing PCs which had completed their life span were to be replaced

Solution provided