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CUSTOMER –
SGT Medical College, Hospital & Research Institute

YEAR – 2014

SOLUTION PROVIDED –
Ruckus ZoneFlex WiFi
Quantity: 300

CHALLENGES FACED BY THE CUSTOMER –
Wi-Fi from other vendors/equipment was unable to provide required performance with 5000+ users accessing simultaneously.
Challenges faced by old Wi-Fi network:

• Speed Performance
• Security
• Uniform coverage
• Variety of device
• Coverage issue and Connectivity

BENEFITS THE CUSTOMER GAINED –
SGT Medical College decides to deploy the WiFi network to provide better engagement, enhanced and collaborative learning to provide real time information from anywhere in the campus and hostels.
Benefits of wireless networks are as follows:

• Battery Saving
• High-Speed
• Cost Effective
• Greater Connectivity
• Secure and Easy Access

Principle in India

Customer – Rajeev Gandhi cancer institute

Industry type – Healthcare

Solution provided – Accops HyWork and HyDesk

Challenges faced by the customer

• Wanted consolidated wanted desktop management spread across the hospital and research center.
• Existing PCs which had completed their life span were to be replaced

Solution provided

• RGCIRC has replaced more than 50% of the PCs with HyDesk devices and full VDI running on VMWare ESX.

Benefits

• Centralized desktop management.
• cost and better support

Kosmos Superspeciality Hospital

YEAR – 2012

SOLUTION PROVIDED –

Microsoft Windows Software

Quantity: 30

CHALLENGES FACED BY THE CUSTOMER –

Software piracy (i.e. unauthorized possession, use or distribution of software) is highly damaging to the Hospital. Since the use of pirated versions of software it results in security breach, data loss or incompatibility, potentially harmful in environment of the Hospital. Minor problems like lack of security, inadequate software performance, and ineffective data audits were being faced by the staff of the Hospital. The most critical issues are:

• Security and Privacy.
• Interoperability and Information Exchange.
• Data Management.
• Asset & Supply Management

BENEFITS THE CUSTOMER GAINED –

The basic advantage of the software is, it supports all hospital operations, which helps you to keep a check on all the activities to be performed in the hospital. Benefits of the Software:

• The software improves hospital administration.
• Keeps a record of patience details and necessary information.
It improves the productivity and efficiency.
• Improves data security.

Mankind Pharma

YEAR –2017

SOLUTION PROVIDED –

Accops TSE

Number of License: 25

CHALLENGES FACED BY THE CUSTOMER –

Mankind Pharma had serious issue of access of SAP applications over a public Infrastructure from 3rd party devices like PCs, Android devices & other phones. There were serious issues of security & End Point consistency check for these devices.

BENEFITS THE CUSTOMER GAINED –

The IT team found Accops TSE to be a cost effective alternative to 2x,Citrix to deliver SAP B1 application delivery to its distributed user base. Accops also provides Mankind with a dedicated customer support, access ERP in their Android or IPhone and easy-to-use web-based management console.

CUSTOMER – Neibauer Dental Care

YEAR – 2005

SOLUTION PROVIDED –
WatchGuard Technologies - Network Security

CHALLENGES FACED BY THE CUSTOMER –
Each office had its own practice management system, storage of X-rays and patient records. But when the company opened its fifteenth location, it had reached the point where it needed to centralize. They transfer digital X-rays and scanned documents through a central practice management system, so we have substantial bandwidth capacity needs.

BENEFITS THE CUSTOMER GAINED –
The WatchGuard solution is the annual savings of well over $1 million for connectivity, for a solution that is robust, secure and includes a hardened data center. WatchGuard not only provides the security functions that we need for HIPAA and other regulations that are tied to us, but it lets us secure our offices, each accessing the patient records from a central location.

CUSTOMER – Midwest Eye Consultants, PC (MWEC)

YEAR – 2006

SOLUTION PROVIDED –
WatchGuard Technologies - Network Security

CHALLENGES FACED BY THE CUSTOMER –
MWEC’s practice sizes are diverse, ranging from single-practitioner offices to fully staffed surgical centers. A central practice management system (CompuLink EyeCare Advantage) runs out of the corporate data center, over Citrix sessions, to handle scheduling, accounting and related business functions. Due to the fact that these records include confidential patient data, the company is subject to HIPAA regulations for data security and integrity.

BENEFITS THE CUSTOMER GAINED –
The number of compromised machines dropped significantly. Every location that had Web Blocker rolled out had the number of infections reduced significantly -- very near zero.

CUSTOMER – Hamilton Health Sciences

YEAR – 2010

SOLUTION PROVIDED – WatchGuard Technologies - Network Security

CHALLENGES FACED BY THE CUSTOMER –
The existing Symantec solution was struggling under the load. “The problem was instability,” We would get calls all the time at the help desk about emails not coming in. We had to reboot the boxes every couple of days and run defrags on the database quite often. There was a lot of maintenance that went into it.”

BENEFITS THE CUSTOMER GAINED –
The WatchGuard Reputation Authority identifies emails from known spam sources, and rejects the connections from those sources outright at the perimeter. More than 95 percent of emails arriving at Hamilton Health Sciences are rejected based on unknown recipient addresses alone. The WatchGuard XCS units also allow much finer control for content-based detection, which flags an additional one percent of incoming emails as spam.