Jubilant FoodWorks (earlier Domino’s Pizza India)

YEAR –2014 (till date)

SOLUTION PROVIDED –

VXL Instruments - Thin Client & Peripherals

Quantity: more than 7000

CHALLENGES FACED BY THE CUSTOMER –

The IT team was spending good amount of time supporting desktop breakdowns. Apart from productivity loss, it was difficult to repair the desktop in the store environment due to limited space. As outlets multiplied, the management was conscious to keep the IT budgets optimized but ensure agile business productivity. They wanted IT to deliver much more than just provide basic desktop support.

BENEFITS THE CUSTOMER GAINED –

Problems with settings like user acci¬dentally deleting the pre-defined con¬nections were resolved by restricting default settings by putting password in the thin client setup. Medley proposed a thin client with internal power supply. This new model was better suited as it reduced one external failure component. Capex spent on desktops went down by almost 45 percent and the service support calls have reduced drastically. Besides, the major difficulty of repairing desktops at outlets has been eliminated to a great extent.

Big Boy Toyz Pvt. Ltd.

YEAR –2016

SOLUTION PROVIDED –

Ruckus ZoneFlex WiFi

Quantity: 4

CHALLENGES FACED BY THE CUSTOMER –

• Unreliable wireless for handheld supply chain devices.
• Unreliable wireless for handheld inventory control PDAs.
• High capacity for dense client connectivity.
• High coverage for vast two million square foot manufacturing facility.
• Robust VoIP capabilities.

BENEFITS THE CUSTOMER GAINED –

• Up to four-fold increase in production line product scanning.
• Higher speed Wi-Fi data rates at longer ranges, eliminating many “Wi-Fi dead spots”.
• Improved quality and reliability of VOIP system.
• Entire manufacturing plant has coverage and capacity for their handheld supply chain inventory management devices.
• Handheld performance no longer an issue.
• Lowered cost of supply chain management.

CUSTOMER – Kama Jewellery

YEAR – 2005

SOLUTION PROVIDED – GajShield Security Appliance

CHALLENGES FACED BY THE CUSTOMER –
Kama Jewellery is into exports of jewels, it was very important for them to protect their important data like jewellery designs from viruses, spyware and adware. They wanted to create category based internet employee management policies and allow/disallow restricted access to websites as well as stop spyware’s and adware’s from infecting their network.

BENEFITS THE CUSTOMER GAINED –
GajShield’s Firewall and Intrusion Prevention System is being used to protect 100+ employees at Kama Jewellery. It’s URL blocking is also used to keep productivity high and to stop information leak by disallowing uploads of attachments to personal email addresses. Category based blocking was implemented to stop misuse of internet access by categories like pornography, video, mp3, spywares etc.

Customer –Rybrook Holdings

Industry type – Retail

Solution provided –WatchGuard

Challenges faced by the customers

• Wanted to integrate diverse retail outlets with diverse needs
• Anywhere from four to over one hundred users each – was no small feat.

Solution provided

• Built a central MPLS network connecting all the Rybrook locations and one Princess site, safeguarded by a single, central WatchGuard M500 firewall.
• The remaining Princess sites all link to this corporate system via their own VPN networks, protected by WatchGuard XTM 25 devices

Benefits

• The WatchGuard appliances enabled Rybrook’s IT team to block unwanted apps and malware – or even entire categories of websites – with just a few simple clicks.
• WatchGuard’s monitoring helps in seeing when the company’s network capacity might be threatened
• WatchGuard’s security also protects Rybrook’s clientele, who naturally expect exceptional support.

CUSTOMER – Grocon

YEAR – 2009

SOLUTION PROVIDED –
WatchGuard Firebox virtual private network (VPN) solution

CHALLENGES FACED BY THE CUSTOMER –
The need for frequently changing, secure remote connections to corporate information systems plus enough power to cope with the exchange of graphic-laden plans and documentation mean that network speed and flexibility are essential. Of Grocon's total base of employees and contractors, approximately 400 regular IT users need to be kept connected to corporate systems.

BENEFITS THE CUSTOMER GAINED –
It's a barrier box between the real world and us, but it also handles all the VPN tunnels from site to site. So, wherever we haven't got a dedicated or point-to-point link, we can put in a Firebox X Edge and configure a tunnel literally within 30 minutes. The ease and efficiency of doing this has given us an immediate boost in security.” Internal security measures have also been enhanced with management able to specify or restrict staff access to applications as required. Grocon's VPN access to have moved off the Fireboxes and onto the WatchGuard SSL device, after which the core WatchGuard Firebox X 1000 will be upgraded and retained to act as an internal firewall.

CUSTOMER –
Goodwill Industries of Northeast Indiana, Inc

YEAR – 2005

SOLUTION PROVIDED –
WatchGuard Edge^Tm X10e and X20e appliance

CHALLENGES FACED BY THE CUSTOMER –
Goodwill’s nine locations are geographically widespread, many of them 30-40 miles apart. The cost of connecting them via dedicated circuits was simply not viable for a not-for-profit organization. Yet according to Pamela Pee, IT Specialist, “We needed to communicate better. When I came on-board, the stores didn’t even have PCs. It was fax machines and phone calls. We needed to get to data feeds, online forms and emails. So one of the first things I did was to get together with Intrasect on a plan to get our locations connected.”

BENEFITS THE CUSTOMER GAINED –
Solving the connectivity problem was job number one, but Goodwill and Intrasect identified several other advantages from the WatchGuard solution.

• Compliance with Accreditation Standards
• Centralized Management of a Distributed Enterprise
• Greater Efficiencies Through Standardization

CUSTOMER –
Capital Computer Exchange, Inc

YEAR – 2004

SOLUTION PROVIDED – WatchGuard Fireboxes

CHALLENGES FACED BY THE CUSTOMER –
The key problem facing was maintaining reliable, secure virtual network connections between their widespread locations. They wanted all employees to have the features of a sophisticated telephone system and to have the convenience of simply dialing an extension to reach each other. And, wanted all tenants’ calls to ring centrally and be answered by a receptionist.”

BENEFITS THE CUSTOMER GAINED –
Several features of the WatchGuard devices that proved ideal for configuring and optimizing the VoIP deployment.

• Traffic Shaping for Prioritizing Voice Calls
• Fine-Tuning Through Real-Time Traffic Monitoring
• More Reliable Business Application Performance
• Happier Employees and a Satisfied Engineer